![]() ![]() Then, turn on the background data restriction: Check if Messenger is one of the apps that can’t use background data automatically. It will let you connect those apps to the internet only when using them. You can turn off background data for apps you don’t use often. Your Messenger app may refuse to open if it can’t access background data. So, uninstall the app, go to the App Store, and reinstall it. Note: If using an iOS device, you won’t be able to clear the cache file without uninstalling the Messenger app first. Restart your Messenger app to see if it will open.Tap “Storage” to view “Cache” and other details.Locate the “Messenger” app on a list of apps and tap it.Open “Settings” on your phone and tap “Apps.”.Here’s how to clear the cache on Android: Accessing the apps works differently on various iOS and Android phones. You should clear the cache file to check if your Messenger will open. The cache file stores an app’s data temporarily, allowing them to run smoothly without consuming many resources. ![]() Your Facebook Messenger may fail to open because of a corrupted cache file. If this method works, your smartphone has a problem. Open Messenger on your desktop PC browser and see how it behaves. The Messenger app works on any platform, including Windows, iOS, and Android. You can test this by opening the app on another smartphone. Perhaps your Messenger has stopped working because of an issue with your device.
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